Automated Appointment Reminders
Voice and SMS reminders sent automatically 48 hours and 24 hours before appointments. Patients confirm, cancel, or reschedule with one click.
Dental
Fill your schedule and reduce no-shows
Automated appointment reminders, patient self-scheduling, and multi-location management. Built specifically for dental practices.
The challenge
Dental practices face unique scheduling challenges
No-shows hurt revenue, front desk staff are overwhelmed, and multi-location coordination is complex.
High No-Show Rates
Patients forget appointments despite manual reminder calls. Your hygienists sit idle. Revenue is lost, and the schedule has costly gaps.
Front Desk Overload
Your receptionist spends hours on appointment confirmations, insurance verification, and answering the same questions repeatedly.
Multi-Location Chaos
You have 3 offices with separate phone systems. Patients cannot transfer appointments easily. No visibility across locations.
The solution
Built for the way dental practices actually work
Appointment automation, recall management, and multi-location coordination in one platform.
Patient Self-Scheduling
AI reviews your schedule and offers available appointment times. Patients book directly via phone or web. Connect your practice management software through the SIPSTACK API, SDKs and webhooks.
Recall System Automation
Automatically contact patients due for 6-month cleanings. AI calls and texts until the patient books or opts out. Increase hygiene revenue.
Multi-Location Unified System
One phone system across all locations. Patients reach any office seamlessly. Transfer appointments between locations with one click.
Emergency & After-Hours Routing
AI triages after-hours calls. True emergencies route to on-call dentist. Routine requests captured for next-day callback.
Insurance Verification Automation
AI verifies insurance benefits before appointments. Alerts front desk to coverage issues. Reduces claim denials and patient surprises.
How dental practices use SIPSTACK
Single-Location Practices
Reduce no-shows and free up your front desk
Your practice has one dentist, two hygienists, and a busy front desk. You lose revenue to no-shows and your receptionist is overwhelmed with confirmation calls.
Key Benefits:
- Automated reminders significantly reduce no-shows
- AI answers common questions about hours, insurance, and new patient forms
- Voicemail transcription prioritizes urgent vs. routine callbacks
- Recall automation fills hygiene schedule gaps automatically
- Connect your practice management software via the SIPSTACK API, SDKs and webhooks
Multi-Location Groups
Centralized management across all offices
You operate 4 dental offices across the metro area. Each location has its own phone number, but you want unified scheduling, consistent patient experience, and visibility across all sites.
Key Benefits:
- Single phone tree routes patients to their preferred location
- Transfer appointments between offices without hanging up
- Centralized dashboard shows schedule fill rates across all locations
- Patients can reach any office with one main phone number
- Standardized hold messages and auto-attendant across all sites
Specialty Dental Practices
Professional referral coordination
Your orthodontic or periodontal practice receives referrals from general dentists. You need professional communications for referring doctors and anxious patients.
Key Benefits:
- Dedicated line for doctor referrals with priority routing
- Automated patient education calls before first appointment
- Video consultation option for case reviews with referring dentists
- Treatment plan reminders and progress update calls
- Professional voicemail system with specialty-specific messaging
Products and plans
What you’ll use
Nova and Flare are the paid products. Aura AI, SARA, Switchboard and Pulse are included with every plan.
Products used
- Nova PBXFrom $19/user/mo
Your cloud phone system: numbers, extensions, call routing, voicemail and recording.
Learn about Nova PBX - Aura AIIncluded
AI voice agents that answer calls, plus transcripts, summaries and sentiment on your calls.
Learn about Aura AI - Flare SMSFrom $49/mo
Business texting from your numbers: two-way SMS and MMS in one inbox, with templates and auto-responders.
Learn about Flare SMS
Which plan fits your team?
Pick by company size. Every plan includes Aura AI and SARA.
- Startups: Nova Core or Nova Pro
- Small business: Nova Pro
- Mid-market: Nova Pro or Nova Ultra · book a demo for volume pricing
- Enterprise: Nova Ultra or Enterprise · book a demo for volume pricing
14-day trial on Nova Pro and Flare Pro. Card required; billing starts after day 14 unless you cancel.
Common questions about dental practice communications
How do automated appointment reminders reduce no-shows?
SIPSTACK sends reminders via voice and text 48 hours and 24 hours before appointments. Patients confirm with one click or tap. If they need to reschedule, the AI offers alternative times immediately. This two-touch system significantly reduces no-shows compared to manual calls. Patients who do not confirm receive a final reminder 2 hours before their appointment.
Which practice management systems do you integrate with?
SIPSTACK does not include a native connector for dental practice management software such as Dentrix. You or your vendor can connect it via the SIPSTACK API, SDKs and webhooks: send call and text events to your system, look up callers, and keep recall lists in sync.
Can patients schedule appointments themselves?
Yes. When your practice management system is connected via the SIPSTACK API and webhooks, the AI can check availability and offer times based on appointment type (cleaning, new patient exam, etc.). Patients confirm by voice or text, and a confirmation is sent to the patient.
How does the recall system work?
SIPSTACK monitors your recall list and automatically contacts patients when they are due for cleanings or checkups. The AI calls and texts until the patient books or opts out. You control timing (start recalls at 5 months for 6-month appointments) and frequency. Most practices see an increase in hygiene bookings within 90 days.
What happens to emergency calls after hours?
The AI answers after-hours calls and asks about the nature of the problem. True emergencies (severe pain, trauma, swelling) route immediately to your on-call dentist via their mobile phone. Routine questions (appointment changes, insurance questions) are captured and queued for next-day callback by your front desk.
Get started
Ready to reduce no-shows and grow your practice?
Start your 14-day free trial today. No long-term contract. See results within days.
No long-term contract
14-Day free trial